SUMETRA — TERMS AND CONDITIONS

Last Updated: 01/01/2025

Welcome to SUMETRA. Please read these Terms and Conditions ("Terms") carefully before

using our website or any services provided through our platform. By accessing or using our

website and services, you agree to be bound by these Terms.

1. Overview

SUMETRA is a white-labeled SaaS platform that provides customer relationship management,

marketing automation, and business operations tools to startups and growing companies. These

services are provided under subscription plans with optional add-ons and support.

2. Eligibility

To use SUMETRA, you must be at least 18 years old and have the legal capacity to enter into a

binding contract. By signing up, you represent that you meet these requirements.

3. Account Registration

To access certain features of our platform, you must create an account. You agree to provide

accurate, current, and complete information and to update it as necessary. You are responsible

for safeguarding your login credentials and all activities that occur under your account.

4. Subscription & Payment

● Subscription fees are billed monthly or annually, depending on the plan selected.

● All payments are non-refundable except as required by law.

● Failure to pay may result in suspension or termination of access.

● All fees are exclusive of applicable taxes.

5. Use of the Platform

You agree to use SUMETRA only for lawful purposes and in accordance with these Terms. You

shall not:

● Use the platform to send spam, phishing, or harmful content.

● Reverse engineer, decompile, or copy any part of the software.

● Resell, sublicense, or distribute SUMETRA without express written permission.

6. Intellectual Property

All content, branding, software, and technology associated with SUMETRA are the property of

Busy Bee Services LLC (DBA SUMETRA) or its licensors. You may not use our intellectual

property without our prior written consent.

7. Termination

We may suspend or terminate your access at any time for violations of these Terms,

non-payment, or misuse of the platform. Upon termination, your right to use SUMETRA will

immediately cease.

8. Disclaimers

SUMETRA is provided "as is" and "as available" without warranties of any kind. We do not

guarantee uptime, results, or compatibility with all devices and browsers.

9. Limitation of Liability

To the maximum extent permitted by law, SUMETRA shall not be liable for any indirect,

incidental, or consequential damages arising from your use of the platform.

10. Modifications to Terms

We may update these Terms periodically. Continued use of the platform after changes become

effective constitutes your acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of

Texas, without regard to its conflict of laws principles.

12. Contact Us

If you have any questions about these Terms, please contact us at:

📧 [email protected]

📍 300 E Basse Rd, Suite 2128, San Antonio, TX 78209

PRIVACY POLICY

SUMETRA respects your privacy. This Privacy Policy explains how we collect, use, and protect

your personal information.

1. Information We Collect

● Personal Info: Name, email, phone, business name.

● Usage Data: Browser type, IP address, pages visited.

● Payment Info: Processed via secure third-party providers (e.g., Stripe).

2. How We Use Your Information

● To provide and improve our services.

● To communicate updates, offers, and support.

● To analyze usage patterns and improve the platform.

3. Data Security

We implement industry-standard security measures. However, no system is 100% secure, and

we cannot guarantee the absolute safety of your information.

4. Sharing Information

We do not sell or rent your personal information. We may share data with third-party vendors

who support our platform (e.g., analytics tools, payment processors) under strict confidentiality

agreements.

5. Cookies

We use cookies to enhance user experience, track usage, and store preferences. You may

disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting

us at [email protected]

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for the content or

privacy practices of those sites.

By using our website and services, you agree to the terms outlined above.